Application Support Specialist (m/f/d)
SAP Warehouse Management & SAP Extended Warehouse Management
We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position as Application Support Specialist - SAP Warehouse Management (SAP WM) & SAP Extended Warehouse Management (SAP EMW) (m/f/d) could be the ideal challenge for you.
What you'll do
- You investigate, resolve and / or escalate all tickets related to the SAP EWM area
- You asset the incidents / generic & service requests with a proper impact and urgency assignment
- You act as ticket owner and maintain thigh quality communication with the business
- You achieve a high resolution rate with adequate documentation, and you align with third level support if needed
- You analyze and prepare test cases in quality systems
Who you are
- You gained solid experience working with SAP EWM and ideally gained experience working with SAP WM
- You are familiar with processes related to warehouse operations (picking, put away, physical inventory)
- You understand linking points between EWM and material management, sales and distribution functional modules
- You know how to customize SAP EWM, debug SAP programs, and you understand the similarities and differences between SAP WM and SAP EWM
- You are a fluent English speaker
What we offer
- An open, dynamic corporate culture with flat hierarchies
- Independent work with creative freedom
- Attractive remuneration and offers for individual old-age provision
- A wide time window for flexible working, including weekly home office days
- Continuous individual training and further education
- An open exchange of knowledge within the IT community
- A brand new, state-of-the-art loft office
What are the required technical skills
- Familiarity with the SAP EWM module
- Very good understanding of business processes related to warehouse operations (picking, putaway, physical inventory, etc.)
- Awareness of linking points between EWM and Material Management + Sales and Distribution functional modules
- Knowing dependencies between EWM and Inventory Management for Inbound & Outbound goods flow processes
- Understanding differences and similarities between SAP WM and EWM tools and processes
- Basic debugging skills of SAP programs
- Customization knowledge for the SAP EWM area
If you are looking for a variety of challenging tasks with global reach and family atmosphere, then you are most welcome at Knauf IT!
Knauf as an employer
Knauf is an international market leader in the building materials' industry. About 40,000 employees at over 300 locations worldwide generate a turnover of over 12,6 billion euros. The foundation of our success as family business are our corporate values of humanity, partnership, commitment and entrepreneurial spirit. Knauf IT, headquartered in Kitzingen, Germany, is an important driver of the global growth and digital transformation of the Knauf Group. 500 experts are supporting colleagues and customers with modern IT solutions and services.
The Knauf Group is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks of life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, race, religion, etc.
- Department
- Support
- Locations
- Poland - Katowice (IT Service Center)
- Remote status
- Hybrid Remote
- Employment type
- Contract
Poland - Katowice (IT Service Center)
Workplace & Culture
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About Knauf IT
Knauf IT is a driving force behind the global growth and digital transformation of the family-owned Knauf Group, one of the world's leading manufacturers of building materials. More than 500 experts at Knauf IT are supporting 40,000 employees and the customers of the Knauf Group with modern IT solutions and services at over 300 locations worldwide. Our corporate values of humanity, partnership, commitment and entrepreneurial spirit form the basis for the successful growth to more than 12,6 billion Euro annual sales.
Application Support Specialist (m/f/d)
SAP Warehouse Management & SAP Extended Warehouse Management
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