Infrastructure Specialist (Event Management and Monitoring Tooling) (m/f/d)
We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of Infrastructure Specialist (Monitoring and Event Managment) (m/f/d) could be the ideal challenge for you.
What you'll do
- As part of the team you are responsible to support the day-to-day operations within the Data Center department, specialized on maintain and administrate the monitoring environment.
- Maintain & Administrate monitoring solution based on PRTG and New Relic (primary)
- Create and set up dashboards & reports based on KPIs & Events
- System Monitoring of Core Services and Core Applications
- 3rd Level support
- Support & Consulting to monitor additional environments (OnPrem & Cloud)
- Documentation and recording in ticket system
Who you are
- Experienced professional in IT infrastructure subjects
- Infrastructure process expertise
- Highly experienced in at least one monitoring solution like SCOM, PRTG, Dynatrace, SolarWinds, IBM Instana, ITCAM, Netcool, Nagios, Zabbix (New Relic preferred)
- General experience in infrastructure services and services related to monitoring (Cloud and OnPrem)
- You have knowledge of IT services related to:
- New Relic
- Good Knowledge in Microsoft Products related to Monitoring
- Good Knowledge in VMWare related to Monitoring
- Good Knowledge in Cloud related to Monitoring
- Good Knowledge in Linux related to Monitoring
- Basic Knowledge in Network
- Scripting, PowerShell preferred
- Good communication skills, both written and verbal and strong service orientation
- Fluent in English, German will be an advantage
What we offer
- An open, dynamic corporate culture with flat hierarchies
- A great multicultural team that jointly shapes our Global IT Transformation
- Continuous individual training and further education
- An open exchange of knowledge within the IT community
- A wide time window for flexible working, including weekly home office days
- If you are looking for a variety of challenging tasks with global reach and family atmosphere, then you are most welcome at Knauf IT!
Knauf as an employer
Knauf is an international market leader in the building materials' industry. About 40,000 employees at over 300 locations worldwide generate a turnover of over 12,6 billion euros. The foundation of our success as family business are our corporate values of humanity, partnership, commitment and entrepreneurial spirit. Knauf IT, headquartered in Kitzingen, Germany, is an important driver of the global growth and digital transformation of the Knauf Group. 500 experts are supporting colleagues and customers with modern IT solutions and services.
The Knauf Group is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks of life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, race, religion, etc.
- Department
- Core Services
- Locations
- Poland - Katowice (IT Service Center)
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Poland - Katowice (IT Service Center)
Workplace & Culture
(Click below to explore more)
About Knauf IT
Knauf IT is a driving force behind the global growth and digital transformation of the family-owned Knauf Group, one of the world's leading manufacturers of building materials. More than 500 experts at Knauf IT are supporting 40,000 employees and the customers of the Knauf Group with modern IT solutions and services at over 300 locations worldwide. Our corporate values of humanity, partnership, commitment and entrepreneurial spirit form the basis for the successful growth to more than 12,6 billion Euro annual sales.
Infrastructure Specialist (Event Management and Monitoring Tooling) (m/f/d)
Loading application form