Application Support Specialist - Global IT (m/f/d)
We are on an exciting journey building a digital environment for the Knauf Group that is as groundbreaking as our products for the construction industry. If you are looking for a global impact that is shaped by values such as entrepreneurship, commitment, partnership and Menschlichkeit, the position of APPLICATION SPECIALIST - GLOBAL IT (m/f/d) could be the ideal challenge for you.
What you'll do
- Support various applications
- Focusing on incidents and requests opened by Users
- Cooperating with other Teams
- Working in international Team to improving solutions and resolving issues as Second Level Support
- Comply w/ procedures, segregation of duties and service levels
- Contribute to knowledge management
- Perform other activities provided by Team Lead/Coordinator
Who you are
- You are oriented to various Applications Support (>2 years)
- You have experience with Windows operating systems (Win10, Windows Server) and Microsoft Office applications
- You have good analytic skills and are familiar with cross teams collaboration
- You have basic knowledge of Databases (MSSQL, MySQL) (SSIS experience will be advantage)
- You have basic experience in working with Active Directory (AD, AAD)
- You have work experience with ITSM tool
- You have generic understanding of ITIL methodology
-
Basic level of scripting language (ex. .NET) will be advantage
What we offer
- An open, dynamic corporate culture with flat hierarchies
- Independent work with creative freedom
- Attractive remuneration
- A wide time window for flexible working, including weekly home office days
- Continuous individual training and further education
- An open exchange of knowledge within the IT community
If you are looking for a variety of challenging tasks with global reach and family atmosphere, then you are most welcome at Knauf IT!
Knauf as an employer
Knauf is an international market leader in the building materials' industry. About 40,000 employees at over 300 locations worldwide generate a turnover of over 12,6 billion euros. The foundation of our success as family business are our corporate values of humanity, partnership, commitment and entrepreneurial spirit. Knauf IT, headquartered in Kitzingen, Germany, is an important driver of the global growth and digital transformation of the Knauf Group. 500 experts are supporting colleagues and customers with modern IT solutions and services.
The Knauf Group is a proud equal opportunities employer. We are committed to a diverse and inclusive working environment and therefore base all our employment selection decisions, within all aspects of our business, on experience, skill, and integrity. We strongly encourage applicants from all walks of life to apply for our positions, irrespective of age, sex, gender identity, disability, sexual orientation, origin, religion, etc.
- Department
- Support
- Locations
- Poland - Katowice (IT Service Center)
- Remote status
- Hybrid Remote
- Employment type
- Full-time
Poland - Katowice (IT Service Center)
Workplace & Culture
(Click below to explore more)
About Knauf IT
Knauf IT is a driving force behind the global growth and digital transformation of the family-owned Knauf Group, one of the world's leading manufacturers of building materials. More than 500 experts at Knauf IT are supporting 40,000 employees and the customers of the Knauf Group with modern IT solutions and services at over 300 locations worldwide. Our corporate values of humanity, partnership, commitment and entrepreneurial spirit form the basis for the successful growth to more than 12,6 billion Euro annual sales.
Application Support Specialist - Global IT (m/f/d)
Loading application form